Privacy Policy
Unless otherwise specified below, providing your personal data is neither legally nor contractually required, nor necessary for concluding a contract. You are not obligated to provide your data. Not providing your data has no consequences. This only applies if no other information is provided in the following processing operations.
"Personal data" refers to all information related to an identified or identifiable natural person.
Server Log Files
You can visit our website without providing personal information.
Each time you access our website, usage data is transmitted by your internet browser to us or our web host/IT service provider and stored in log data files (so-called server log files). These stored data include, for example, the name of the accessed page, the date and time of access, the IP address, the transmitted data volume, and the requesting provider.
The processing is based on Article 6(1)(f) GDPR due to our overriding legitimate interest in ensuring a smooth operation of our website and improving our services.
Your data may be transmitted to Canada. The EU Commission has issued an adequacy decision for data transfers to Canada.
Contact
Data Controller
If you wish to contact us, you can find the contact details of the data controller in our legal notice.
Customer-Initiated Contact via Email
If you initiate business contact with us via email, we collect your personal data (name, email address, message content) only to the extent you provide it. The data processing serves to handle and respond to your inquiry.
- If the contact is made for the execution of pre-contractual measures (e.g., consultation for purchase interest, quotation preparation) or relates to an already concluded contract, data processing is based on Article 6(1)(b) GDPR.
- If the contact is made for other reasons, data processing is based on Article 6(1)(f) GDPR due to our overriding legitimate interest in processing and responding to your inquiry.
In this case, you have the right to object at any time for reasons arising from your particular situation.
Your email address will only be used for processing your request and will be deleted after legal retention periods unless you have agreed to further processing.
Contact Form
When using the contact form, we collect your personal data (name, email address, message content) only to the extent you provide it. The data processing serves the purpose of contacting you.
- If the contact serves the execution of pre-contractual measures or an already concluded contract, data processing is based on Article 6(1)(b) GDPR.
- If the contact is made for other reasons, data processing is based on Article 6(1)(f) GDPR due to our legitimate interest in responding to your inquiry.
You have the right to object at any time for reasons arising from your particular situation. Your email address will only be used for processing your request and will be deleted after legal retention periods unless you have agreed to further processing.
Customer Account & Orders
Customer Account
When you create a customer account, we collect your personal data as specified in the account creation form. The data processing aims to enhance your shopping experience and simplify order processing. The processing is based on Article 6(1)(a) GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out until revocation. Your customer account will then be deleted.
Collection, Processing, and Sharing of Personal Data for Orders
When you place an order, we collect and process your personal data only as necessary for fulfilling and processing your order and handling your inquiries. Providing your data is necessary for concluding the contract. Failure to provide it means no contract can be concluded. The processing is based on Article 6(1)(b) GDPR.
Your data may be shared with selected shipping companies, payment service providers, order processing service providers, and IT service providers. We strictly adhere to legal requirements, and data transfers are limited to the necessary minimum.
Your data may be transmitted to Canada. The EU Commission has issued an adequacy decision for data transfers to Canada.
Advertising
Use of Personal Data for Postal Advertising
We use your personal data (name, address), which we obtain as part of selling goods or services, to send you postal advertising unless you object. Providing this data is required for concluding the contract. Not providing it means no contract can be concluded.
Processing is based on Article 6(1)(f) GDPR due to our legitimate interest in direct advertising. You can object to the use of your address data for this purpose at any time by notifying us. Contact details can be found in the legal notice.
Use of Email Address for Newsletters
We use your email address exclusively for our own promotional purposes to send newsletters, provided you have explicitly consented. Processing is based on Article 6(1)(a) GDPR with your consent.
You can revoke your consent at any time without affecting the legality of the processing carried out until revocation. You can unsubscribe at any time via the link in the newsletter or by contacting us. Your email address will then be removed from the mailing list.
Your data is forwarded to an email marketing service provider for processing. No other data sharing occurs.
Shipping & Inventory Management
Sharing Email Address with Shipping Companies for Delivery Updates
We share your email address with the shipping company as part of the contract processing, provided you have explicitly agreed during checkout. This enables the shipping company to inform you about your order’s delivery status via email. Processing is based on Article 6(1)(a) GDPR with your consent.
You can revoke your consent at any time by notifying us or the shipping company.
Use of an External Inventory Management System
We use an inventory management system to process contracts. Your order data will be transmitted to:
Billbee GmbH, Paulinenstraße 54, 32756 Detmold, Germany
Payment Services & Credit Checks
Use of PayPal
All PayPal transactions are subject to PayPal’s privacy policy, available at:
PayPal Privacy Policy
Use of Personal Data for Klarna Payment Options
To offer Klarna payment options, we share personal data (contact and order details) with Klarna. Klarna uses this data to assess whether you qualify for their payment options and to tailor them to you. More information:
Klarna Privacy Policy
Cookies
Our website uses cookies. Cookies are small text files stored in the user's internet browser or on their device. When a user accesses a website, a cookie can be stored, allowing the browser to be recognized upon return visits.
Cookies are stored on your computer, giving you full control over their use. You can configure your browser settings to be notified before cookies are set, decide on acceptance individually, or block them. Already stored cookies can be deleted at any time. However, blocking cookies may limit the website’s functionality.
Manage cookies in major browsers:
- Chrome: Manage cookies
- Internet Explorer: Manage cookies
- Mozilla Firefox: Manage cookies
- Safari: Manage cookies
Essential Cookies
Unless otherwise specified in this privacy policy, we only use technically necessary cookies to make our website more user-friendly, efficient, and secure.
The use of cookies or similar technologies is based on § 25(2) TTDSG. The processing of your personal data is based on Article 6(1)(f) GDPR due to our overriding legitimate interest in ensuring optimal website functionality and user-friendliness.
You have the right to object at any time for reasons arising from your particular situation.
Analysis & Advertising Tracking
Use of Google Analytics We use the web analytics service Google Analytics on our website, provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google").
The data processing serves the purpose of analyzing this website and its visitors, as well as for marketing and advertising purposes. Google will use the collected information on behalf of the operator of this website to evaluate your use of the website, compile reports on website activities, and provide other services related to website and internet usage to the website operator. The following information may be collected: IP address, date and time of page access, click path, information about the browser and device you use, visited pages, referrer URL (website from which you accessed our website), location data, and purchase activities. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Google Analytics uses technologies such as cookies, browser storage, and tracking pixels to analyze your use of the website. The information generated about your website usage is typically transmitted to and stored on a Google server in the USA. There is no adequacy decision by the EU Commission for the USA. Data transfer is based on standard contractual clauses as appropriate safeguards for the protection of personal data, available at: https://policies.google.com/privacy/frameworks and https://business.safety.google/adsprocessorterms/. Both Google and US government authorities have access to your data. Google may link your data with other information, such as your search history, personal accounts, device usage data, and other data Google holds about you.
IP anonymization is activated on this website, meaning that your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before transmission. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.
The processing of your personal data is based on Art. 6 (1) (f) GDPR due to our overriding legitimate interest in the needs-based and targeted design of the website. You have the right to object to the processing of your personal data at any time for reasons arising from your particular situation.
You can prevent the collection of data generated by Google Analytics regarding your website usage (including your IP address) as well as the processing of this data by Google by downloading and installing the browser plugin available at: https://tools.google.com/dlpage/gaoptout?hl=en.
To prevent Google Analytics from collecting and storing data across devices, you can set an opt-out cookie. Opt-out cookies prevent future data collection when visiting this website. You must carry out the opt-out on all used systems and devices for it to be effective. If you delete the opt-out cookie, data transmission to Google will resume. Clicking here will set the opt-out cookie: Disable Google Analytics.
More information on terms of use and privacy can be found at https://www.google.com/analytics/terms/en.html and https://www.google.com/intl/en/policies/ and https://policies.google.com/technologies/cookies?hl=en.
Use of Facebook Pixel We use the remarketing function "Custom Audiences" of Meta Platforms Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, "Facebook").
Meta Platforms Ireland and we are jointly responsible for the data collection and transfer to Facebook when integrating the service. This is based on an agreement between us and Meta Platforms Ireland on the joint processing of personal data, which defines the respective responsibilities. The agreement can be accessed at: https://www.facebook.com/legal/controller_addendum. We are responsible for fulfilling information obligations according to Art. 13, 14 GDPR, ensuring security measures under Art. 32 GDPR regarding the technical implementation and configuration of the service, and fulfilling obligations under Art. 33, 34 GDPR in case of data protection violations concerning our processing responsibilities. Meta Platforms Ireland is responsible for enabling data subject rights under Art. 15-20 GDPR, ensuring security measures for the service, and fulfilling obligations under Art. 33, 34 GDPR regarding its processing responsibilities.
This application aims to target website visitors with interest-based advertising on Facebook. A Facebook remarketing tag is implemented on the website. Through this tag, a direct connection to Facebook servers is established when visiting the website, transmitting information about which of our pages you visited. Facebook associates this information with your personal Facebook account. When you visit Facebook, personalized interest-based ads are displayed. Your data may be transferred to the USA. There is no adequacy decision by the EU Commission for the USA. Data transfer is based on standard contractual clauses, available at: https://www.facebook.com/legal/EU_data_transfer_addendum.
The use of cookies or similar technologies is based on your consent under § 25 (1) Sentence 1 TTDSG in conjunction with Art. 6 (1) (a) GDPR. The processing of your personal data is based on your consent under Art. 6 (1) (a) GDPR. You can revoke your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
More information on data collection and usage by Facebook, your rights, and privacy protection options can be found in Facebook's privacy policy at: https://www.facebook.com/about/privacy/.
Use of Google Ads Conversion Tracking We use Google Ads' online advertising program and its conversion tracking feature. Google Conversion Tracking is an analytics service by Google Ireland Limited.
When you click on a Google ad, a conversion tracking cookie is placed on your computer. These cookies are limited in validity, do not contain personal data, and do not serve personal identification. If you visit certain pages on our website before the cookie expires, Google and we can recognize that you clicked on the ad and were directed to this page. Each Google Ads customer receives a different cookie, preventing tracking across Ads customers' websites.
The information obtained through the conversion cookie serves to create conversion statistics. We learn the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. We do not receive information that personally identifies users.
Your data may be transmitted to Google LLC servers in the USA. There is no adequacy decision by the EU Commission for the USA. Data transfer is based on standard contractual clauses, available at: https://policies.google.com/privacy/frameworks and https://business.safety.google/adscontrollerterms/.
The use of cookies or similar technologies is based on your consent under § 25 (1) Sentence 1 TTDSG in conjunction with Art. 6 (1) (a) GDPR. The processing of your personal data is based on your consent under Art. 6 (1) (a) GDPR. You can revoke your consent at any time.
More information and Google's privacy policy can be found at: https://www.google.com/policies/privacy/.
Rights of Data Subjects and Storage Duration
Storage Duration Data is initially stored for the duration of the warranty period, then retained in compliance with legal, especially tax and commercial retention periods, before being deleted unless you consent to further processing.
Rights of Data Subjects You have the following rights under GDPR: right to access, correction, deletion, restriction of processing, and data portability.
Right to Object You can object to data processing based on our legitimate interest at any time. In case of an objection to direct marketing, we will cease processing immediately.